Privacy Policy

Last updated: 2026

Welcome to Pooch and Tails (“we”, “our”, “us”). Your privacy is very important to us, and this Privacy Policy document explains how we collect, use, and protect your personal information when you visit or make a purchase from https://poochandtails.com.

1. Information We Collect

When you visit our website, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party gateways)

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Cookies and tracking technologies

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders

  • Communicate with you about orders, support, or inquiries

  • Improve our website, products, and services

  • Send promotional emails (only if you opt-in)

  • Prevent fraud and ensure website security

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience

  • Remember preferences

  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

4. Sharing Your Information

We do not sell or rent your personal data.

Your information may be shared only with:

  • Payment gateways (Razorpay, Stripe, PayPal, etc.)

  • Shipping and logistics partners

  • Analytics and marketing tools (Google Analytics, Facebook Pixel, etc.)

All third-party services are required to keep your information secure and confidential.

5. Payment Security

All transactions are processed through secure and encrypted payment gateways.
We do not store your card details on our servers.

6. Data Protection & Security

We take reasonable technical and organizational measures to protect your personal data from:

  • Unauthorized access

  • Loss or misuse

  • Disclosure or alteration

However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt-out of marketing communications

To exercise these rights, contact us at [your email address].

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.

9. Children’s Information

Our website does not knowingly collect personal information from children under the age of 13.
If you believe your child has provided personal data, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [your email]
Website: [your website URL]